Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
How do I pay my storage bill?
Pay your monthly storage bill online using a debit or credit card. You can also pay in-person at the office.
Am I required to store long-term?
We offer flexible month-to-month leases so you’re never required to store with us longer than you need. No unfair contracts!
Is there a deposit?
We don’t require a deposit.
What are the security features?
Our facility is monitored 24/7 using our state-of-the-art video surveillance system. Each tenant is also given a personal code for convenient and secure access. Enter your code into the gate keypad on every visit.
What documentation do I need to rent a unit?
You must have a valid government-issued ID such as a driver’s license or passport. In addition, you must also have vehicle registration and insurance to store your RV, car, or boat.
Do you have drive-up access?
Absolutely! There's no need to struggle with carrying heavy boxes: simply park your vehicle right outside your storage unit and complete your move in no time.
How do I pay my bills?
The easiest method is to use our online bill payment system. Ask our manager how to use this feature!
Do you have any administrative fees or costs?
None at all. Along with our reasonable rates, there are no hidden costs or fees whatsoever.
What size storage unit will I need?
We recommend using our helpful storage calculator. Simply enter the items you're planning to store and it will give you an estimate of the storage unit you require.
How do I get started?
First, we recommend reading through our storage tips for some expert advice on what to store and what to sell. From there, why not check out our storage calculator to see what size of unit you need? Once you're ready, don't hesitate to call us or use our contact form. We can't wait to hear from you!